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Support & services

25 years of premium development. Quality support.

Quasar is feature-rich and documented โ€” and when you need a human, we answer. In Belize or remotely.

Support plans

Pick the level that fits your operation

Installation Support

Included guidance

Full documentation for a smooth install โ€” and our team stands ready if problems crop up.

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Basic Annual Support

$100 / seat

Major software upgrades plus email assistance for one year.

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Premium Annual Support

$250 / seat

Major upgrades plus email and telephone support during business hours for one year.

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Platinum Annual Support

$350 / seat

Everything in Premium, plus remote login assistance on your server when you need it.

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Report Creation

Quoted on request

Need a report not in the gallery? We will quote a price and advise feasibility.

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Emergency Support

$250 / hour

Day or night, based on availability. Included in Platinum Annual Support.

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All prices in USD, taxes extra, subject to change without notice. Support pricing is based on your total licensed seats.

How we help

Installation, upgrades, reports and emergencies

Seamless installation

Full documentation for a smooth setup โ€” and our team stands ready if problems crop up during the process.

Major upgrades

Every annual plan includes major software upgrades so you stay current.

Email & telephone support

Premium and Platinum plans include business-hours telephone support for the full year.

Custom report creation

Need a report not in the gallery? Contact us for a quote and feasibility advice.

Emergency support

Day or night, based on availability, we work with you through emergencies. Included free in Platinum Annual Support.

$250/hr

Call for help now

Talk to the team behind the product

No call centres, no ticket queues. The people who build Quasar answer you.

Want to test Quasar?

Book a time-controlled demo โ€” we will send the license and walk you through it. No pressure, no obligation.

Reply within 1 business day 25 years of support No obligation

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