Card Adjustment

Adjustment No.

System-generated transaction number. Uses the standard Gltx frame with Store, Date, Time, Station, and Employee fields. Sequence numbering is by store.

Card Type

Dropdown: Customer or Vendor. Switching the type hides the other lookup and clears its value. The Customer Unit field is only visible for customers. Due Date is only enabled for customer adjustments with positive amounts.

Customer / Vendor

The card being adjusted (lookup). Only one is visible depending on the Card Type. Selecting a card displays its current Balance (read-only). For customers, the Due Date is auto-calculated from the customer's payment terms or grace period.

Customer Unit

Optional. Assigns the adjustment to a specific customer unit (franchise, division, etc.). Only visible for customer adjustments. Selecting a unit that belongs to a different customer clears the field. Selecting a unit when no customer is set auto-fills the customer.

Balance

Read-only. Current outstanding balance of the selected customer or vendor.

Amount

The adjustment amount. For customers, a positive amount increases the AR balance (charge); a negative amount decreases it (credit). For vendors, a positive amount increases the AP balance.

Due Date

Payment due date. Only enabled for customer adjustments with a positive amount. Auto-calculated based on:

• With Terms: Post date + term's due days.
• Grace — Post Date: Post date + grace days.
• Grace — Statement Date: Statement end date + 1 + grace days.
• No terms/grace: Defaults to the post date.

Disabled for vendor adjustments (vendors manage their own payment terms).

Memo

Reason for the adjustment (up to 40 characters). Examples: "Write off bad debt", "Opening balance correction", "Credit note #1234".

Account Class

Default account class applied to all account lines that do not have their own class set. Only visible when the Account Classes feature is enabled.

The offsetting GL account entries for the adjustment. The card's AR/AP account is posted automatically — you only need to specify the other side(s) of the entry.

Add as many account lines as needed. The total of all account lines should equal the Amount.

Displayed at the bottom of the screen. Shows the difference between the header Amount and the total of all account lines. When blank (zero), the transaction is balanced. A non-zero value indicates the account lines need to be adjusted before saving.

The Allocate Adjustment button opens the allocation dialog, which lets you apply this adjustment against specific outstanding invoices. Prompts to save first.

The dialog displays the adjustment number, card, date, current balance, total, amount paid, and a memo field. Below is a table of outstanding invoices for the card:

Auto Alloc

Automatically applies the adjustment to the oldest invoices first until the adjustment amount is fully consumed.

Clear All

Removes all allocations, resetting the Paid column to zero on every line.

View Invoice

Opens the selected invoice in its master screen for review.

After closing the dialog, the Card Adjustment screen refreshes to show updated allocation status.

Save

Saves the adjustment, creating the GL entry. The AR/AP account line is generated automatically from the card's default account.

Next

Saves and opens a blank new adjustment.

Print

Prints the adjustment using the card_adjust_print.xml report template. Available for both customer and vendor adjustments.

Email

Emails the adjustment to the card. Requires the customer or vendor to have an email address on file. Displays a warning if no email is configured.

Copy

Duplicates the adjustment with a new number and today's date.

Close

Closes the screen.

Available from the File menu. Opens the Recurring transaction dialog to set up this adjustment as a recurring entry (e.g. monthly service charges, recurring credits). Prompts to save first.

Write off a bad debt:

1. Set Card Type to Customer, select the customer.
2. Enter a negative Amount (to reduce the balance).
3. In the Account lines, select your Bad Debt Expense account.
4. Enter a memo: "Write off uncollectable balance".
5. Save, then click Allocate Adjustment to apply against the specific invoice(s).

Opening balance entry:

1. Select the customer or vendor.
2. Enter the opening balance as the Amount.
3. Offset to your Opening Balance Equity account.
4. Save.

Vendor credit note:

1. Set Card Type to Vendor, select the vendor.
2. Enter a negative Amount (reduces what you owe).
3. Offset to the appropriate expense or COGS account.
4. Save, then Allocate Adjustment against the vendor invoice.